Refund and Returns Policy

Casteliptv

Refund and Returns Policy

We want our customers to be completely satisfied with our IPTV service. If for any reason you are not satisfied with our service, we offer a 7-day money-back guarantee. If you are not satisfied with our service within the first 7 days of your subscription, you can request a refund.

To request a refund, please contact our customer support team through our website or by email within the first 7 days of your subscription. Please provide your order details, including your name, email address, and subscription details. We will process your refund within 2-7 business days.

Please note that we cannot provide refunds for any subscriptions that have been active for more than 7 days. Additionally, we do not provide refunds for any payment method other than the one used to purchase the subscription.

We reserve the right to deny refunds in cases of abuse or violation of our terms of service. If we determine that a refund request is fraudulent or abusive, we may deny the refund request and terminate the subscription.

Thank you for choosing our IPTV service. If you have any questions or concerns about our refund policy, please contact our customer support team.

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